yesjili believes that online gaming should be a safe, enjoyable pastime. For most Filipino players, it is. But for some, gaming can become a problem. That's why we've built a comprehensive responsible gaming framework that puts you in control.
Set daily or weekly session time limits to help you manage how long you play. yesjili will notify you when your limit is approaching and log you out automatically when it's reached.
Control how much you deposit into your yesjili account with daily, weekly, or monthly limits. Once set, limits take effect immediately and can only be increased after a 24-hour cooling-off period.
Need a short break? Use our temporary self-exclusion tool to lock your account for 24 hours, 7 days, or 30 days. During this time, you won't be able to log in or receive promotional communications.
If you feel gaming is becoming a problem, you can permanently close your yesjili account. Self-exclusion is irreversible for a minimum of 6 months, and we'll help you access professional support resources.
Set a maximum amount you're willing to lose over a day, week, or month. Once you hit your loss limit, you won't be able to place further bets until the period resets.
Enable pop-up reminders that show you how long you've been playing and how much you've won or lost. Reality checks help you stay aware of your gaming behavior in real time.
All responsible gaming tools are available directly from your yesjili account settings. Here's how to access them and what each tool does.
Log in to your yesjili account, click your profile icon, and select "Responsible Gaming" from the dropdown menu.
Select the type of limit you want to set (deposit, loss, time, or wager) and enter your preferred amount or duration.
Review your settings and confirm. Limits take effect immediately. Increases require a 24-hour waiting period for your protection.
For permanent account closure, contact our support team via live chat or email. We'll guide you through the process and provide support resources.
Important: Responsible gaming limits are designed to protect you. Once set, they cannot be removed or increased instantly. Decreases take effect immediately, but increases require a 24-hour cooling-off period. This delay gives you time to reconsider and helps prevent impulsive decisions.
Problem gambling can affect anyone. Recognizing the warning signs early is the first step toward getting help. If you notice any of these behaviors in yourself or someone you know, it's time to take action.
Answer these questions honestly. If you answer "yes" to two or more, consider reaching out for support.
Self-exclusion is a powerful tool for players who recognize that gaming has become a problem. When you self-exclude from yesjili, your account is permanently closed for a minimum period of 6 months. During this time, you will not be able to log in, deposit funds, or receive any promotional communications from yesjili.
Self-exclusion is not a decision to take lightly, but if you feel that gaming is negatively affecting your life, your finances, or your relationships, it may be the right choice. yesjili supports your decision and will provide you with information about professional support services in the Philippines.
If you've decided that self-exclusion is the right step for you, here's how to proceed:
Remember: Self-exclusion is irreversible during the chosen period. There are no exceptions, even if you change your mind. This is for your protection.
If you or someone you know is struggling with problem gambling, professional help is available. These organizations provide free, confidential support to Filipino players and their families.
The Philippine Amusement and Gaming Corporation operates a dedicated helpline for problem gambling support. Trained counselors are available to provide guidance, referrals, and crisis intervention.
Available 24/7 for Filipino players
The NCMH provides mental health services including counseling for gambling addiction. They offer both in-person and telehealth consultations for individuals and families affected by problem gambling.
Professional mental health support
A fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from gambling addiction. Meetings are held regularly in Metro Manila and other major cities.
Peer support groups nationwide
Our customer support team is trained to assist with responsible gaming concerns. We can help you set limits, initiate self-exclusion, or connect you with professional resources. Contact us 24/7 via live chat.
Always here to help
For families and friends: If someone you care about is struggling with problem gambling, support is available for you too. Many of the organizations listed above offer resources for family members, including counseling and guidance on how to help a loved one seek treatment.
Most yesjili players enjoy gaming responsibly as a form of entertainment. Here are some practical tips to help you keep it that way.
Decide how much you can afford to lose before you start. Treat it as the cost of entertainment, not an investment. Never gamble with money you need for bills, rent, or essentials.
Set a timer and take a break every 30-60 minutes. Step away from the screen, stretch, and do something else. This helps you stay in control and prevents impulsive decisions.
If you're on a losing streak, don't try to win it back by betting more. Accept the loss and walk away. Chasing losses is one of the fastest paths to problem gambling.
Avoid gaming when you're stressed, angry, depressed, or under the influence of alcohol. Emotional decisions lead to poor judgment and increased risk.
Use a dedicated payment method for gaming (like GCash or PayMaya) and never link your primary bank account. This creates a natural barrier and helps you track spending.
Make sure gaming doesn't crowd out other hobbies, social activities, or time with family. A healthy life includes variety — gaming should be just one part of it.