Help Center

Frequently Asked
Questions at yesjili

Everything you need to know about playing at yesjili — from signing up and making your first deposit to withdrawing your winnings and staying safe. If you can't find your answer here, our support team is available 24/7.

Answers for Filipino players

All Topics Account Deposits Withdrawals Bonuses Games Safety
Account & Registration

Creating a yesjili account is straightforward. Click the Register button on the homepage, fill in your details including your name, email address, and Philippine mobile number, then complete the age verification process. You must be 21 years old or above to register. Once verified, you can log in and start playing immediately.

For account verification, yesjili may request a valid government-issued ID (such as a Philippine passport, driver's license, or UMID card) and proof of address (utility bill or bank statement dated within the last 3 months). This is a standard security measure to protect your account and comply with Philippine gaming regulations.

No. yesjili's terms and conditions allow only one account per person. Multiple accounts are strictly prohibited and may result in account suspension and forfeiture of funds. If you've forgotten your login details, use the password recovery feature instead of creating a new account.

Click Forgot Password on the login page, enter your registered email address or mobile number, and follow the instructions sent to you. You'll receive a password reset link or OTP code. If you don't receive it within a few minutes, check your spam folder or contact yesjili support for assistance.
Deposits & Funding

yesjili accepts the most popular payment methods in the Philippines:
  • GCash – instant deposits
  • PayMaya – instant deposits
  • BPI – bank transfer
  • BDO – bank transfer
  • Metrobank – bank transfer
All transactions are processed securely and most deposits are credited instantly.

The minimum deposit at yesjili is ₱100 for most payment methods. This low minimum makes it easy for Filipino players to get started without a large upfront investment. There is no maximum deposit limit, but you can set your own deposit limits through the responsible gaming tools.

yesjili does not charge any fees for deposits. However, your payment provider (GCash, PayMaya, or your bank) may apply their own transaction fees. Check with your provider for details. yesjili absorbs processing costs to keep your gaming experience affordable.

GCash and PayMaya deposits are usually instant. Bank transfers (BPI, BDO, Metrobank) may take 15-30 minutes during banking hours. If your deposit hasn't appeared after 1 hour, contact yesjili support with your transaction reference number and we'll investigate immediately.
Withdrawals & Payouts

Most yesjili withdrawals are processed within 24 hours. GCash and PayMaya withdrawals are typically the fastest, often completing within a few hours. Bank transfers to BPI, BDO, and Metrobank may take 1-3 business days depending on your bank's processing time.

The minimum withdrawal at yesjili is ₱500. This ensures that transaction costs remain reasonable for both you and yesjili. There is no maximum withdrawal limit per transaction, but large withdrawals may require additional verification for security purposes.

Yes. For your security and to comply with Philippine regulations, yesjili requires account verification before processing your first withdrawal. You'll need to submit a valid ID and proof of address. Once verified, future withdrawals are processed quickly without additional documentation.

For security reasons, yesjili requires that your first withdrawal be made to the same payment method you used for your deposit. After your account is fully verified, you may request withdrawals to alternative methods. Contact support if you need to change your withdrawal method.
Bonuses & Promotions

New yesjili players receive a generous welcome bonus on their first deposit. The exact bonus amount and terms vary by promotion, so check the current offer on the homepage or promotions page. All bonuses come with wagering requirements that must be met before you can withdraw bonus winnings.

Wagering requirements (also called playthrough or rollover) specify how many times you must bet your bonus amount before you can withdraw winnings. For example, a ₱1,000 bonus with 30x wagering requires ₱30,000 in total bets. Check the specific terms for each yesjili promotion.

No. All yesjili bonuses must meet their wagering requirements before withdrawal. If you withdraw before completing the requirements, you'll forfeit the bonus and any winnings derived from it. Your deposited funds remain yours and can be withdrawn at any time.

Most yesjili bonuses are credited automatically when you make a qualifying deposit. Some promotions require a bonus code — enter it in the deposit form before confirming your transaction. If you don't receive your bonus, contact support immediately with your deposit details.
Games & Gameplay

yesjili offers a wide variety of games for Filipino players:
  • Slots – hundreds of video slots and classic slots
  • Live Casino – live dealers for baccarat, blackjack, roulette
  • Bingo – multiple bingo rooms with different prize pools
  • Table Games – poker, sicbo, and more
  • Featured Games – Egypt Book of Mystery, PP Live, and exclusive titles

Many yesjili slots and table games offer a demo mode that lets you play for free without risking real money. This is a great way to learn the rules and test strategies before playing for real. Live casino games require real money bets and do not have demo versions.

Yes. All yesjili games use certified Random Number Generators (RNG) to ensure fair and unpredictable outcomes. Our games are regularly audited by independent testing agencies. yesjili is committed to providing a fair gaming experience for all Filipino players.

Absolutely. yesjili is fully optimized for mobile play on both Android and iOS devices. You can access all games, make deposits and withdrawals, and contact support directly from your smartphone or tablet browser. No app download is required — just visit yesjili.net on your mobile device.
Safety & Responsible Gaming

yesjili operates in compliance with Philippine gaming regulations. Players must be 21 years of age or older to participate in online casino-style gaming in the Philippines. yesjili takes responsible gaming seriously and provides tools to help you stay in control.

yesjili uses industry-standard SSL encryption to protect all data transmitted between your device and our servers. Your personal and financial information is stored securely and never shared with third parties without your consent. Read our Privacy Policy for full details.

Log in to your yesjili account, go to Account Settings, and select Responsible Gaming. From there, you can set daily, weekly, or monthly deposit limits. Limits take effect immediately and can only be increased after a 24-hour cooling-off period for your protection.

To self-exclude, contact yesjili support via live chat or email and request account closure. Self-exclusion is available for a minimum of 6 months and takes effect immediately upon confirmation. During this period, you will not be able to log in or receive promotional communications. For more information, visit our Responsible Gaming page.

Still have questions? Our support team is available 24/7 via live chat. We're here to help Filipino players with any questions or concerns about yesjili.

Why Choose yesjili

Built for Filipino Players

yesjili is designed specifically for the Philippine market, with local payment methods, 24/7 Filipino support, and games you love.

Instant Deposits

GCash and PayMaya deposits are credited instantly so you can start playing right away. No waiting, no hassle.

Fast Withdrawals

Most yesjili withdrawals are processed within 24 hours. Get your winnings quickly and securely.

24/7 Filipino Support

Our customer support team speaks your language and understands your needs. Available around the clock via live chat.

Safe & Secure

SSL encryption, verified payment methods, and responsible gaming tools keep you protected at yesjili.

Mobile Optimized

Play on any device — yesjili works perfectly on your smartphone, tablet, or desktop. No app download needed.

Generous Bonuses

Welcome bonuses, reload bonuses, and regular promotions give you more value for your money at yesjili.

Ready to Play?

Join yesjili Today

Create your account in minutes and start playing hundreds of slots, live casino games, and bingo. Fast deposits, quick withdrawals, and 24/7 support for Filipino players.

Fast deposits via GCash, PayMaya, BPI, BDO & Metrobank

21+ only. Play responsibly. If you or someone you know has a gambling problem, seek help.